Hyatt Regency Mission Bay Customer Reviews Avg Rating :
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Guest Review: 1 Posted Date: 2012-05-01
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We changed rooms three times which took up about 2 hours of our day. Although there is lots of parking we were charged a lot for each day we stayed. The hotels are half updated but the bathroom and doors need work. I could here our neighbors all night. They had a nice pool and the location to sea world and the beach are good but not worth the price  .
Guest Review: 2 Posted Date: 2012-04-26
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This is a wonderful location and we stay here every year. The pools and slides are great and wonderful for kids. The Swim bar and lounge is a great casual atmosphere to come in from the pool and have a drink or food. Great location I would recommend it and will stay there again.
Guest Review: 3 Posted Date: 2012-04-23
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Room was not real clean - spots on lampshades, etc. dusty. refrigerator did not work and coffeemaker was dirty. no place to get coffee in the morning - had to walk to einstein bagels and pay $3 a cup. Noise in my room the first Saturday due to a wedding reception. Room was shaking from the pounding music. Service at the desk was good and so were the  concierge services. Did like the location being close to the marina but it was colder due to being by the water. Hotel is older - furniture worn. I did like the atmosphere at the Red Marlin and food was good there. Swim bar too expensive. Best part about this place was the friendly staff. Wish it would have been cleaner and newer.
Guest Review: 4 Posted Date: 2012-04-22
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Clean nice
Guest Review: 5 Posted Date: 2012-04-19
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Charged for extra guests, but only provided two towels, two glasses. Moving of luggage stored to our rooms very slow. Had to call to get it 20 min. after check-in. Couldn't accommodate us to an early check-in.
Guest Review: 6 by Carol B of NJ Posted Date: 2012-04-17
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We were very satisfied with our quick overnight stay at the Sheraton Gateway. The room was clean, beds were comfortable though decor not great. The room was a decent size but the bathroom was small. We were mostly concerned about the proximity to LAX since we had an early morning flight out. The Starbucks in the lobby did not open until 5:30 a.m. so  we missed our morning coffee there. However, the hotel provides complimentary shuttle service between the hotel and the airport and runs approximately every 10 minutes. The driver kindly helped my daughters and I with our (heavy) bags as he did the other passengers on the shuttle. This hotel is located 1/2 mile from the airport but it took us almost 1/2 hour to get there with all of the traffic, even as early as 5:15 a.m.!!! Since we arrived at the hotel late at night and left early in the morning, I cannot comment on the hotel amenities. I will say, however, that the staff was pleasant and helpful. The hotel provides computers for guest use near the lobby area so we were able to print our boarding passes. Also WiFi was complimentary throughout the hotel including the privacy of your own room. I found this to be unique in my "research" for hotels in Southern California. My main concerns when choosing a hotel are convenience to the area I am interested in seeing/going, cleanliness and safety. The Sheraton Gateway seemed to be all of these.
Guest Review: 7 by Tom V of San Jose, CA Posted Date: 2012-04-14
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This hotel exceeded all my expectations. The room was perfect, with a sunset view on the bay that was unreal. The pool area was terrific and the Red Marlin restaurant was nothing short of outstanding. We will stay there each time we visit SD.
Guest Review: 8 Posted Date: 2012-04-13
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We spent a romantic 3 night getaway at this Hyatt hotel and enjoyed it very much. It is in a super convenient location near lots of things to see and do. We had a corner suite up high (1419) which had a breathtaking view of the ocean, city and marina. The bed was very comfortable and although the other furnishings were a bit old, they were suitable  and satisfactory. Service was great! Dinner in the Red Marlin was delicious. Try the Surf and Turf! Einstein Bros. Bagels is conveniently located on the Marina for breakfast and coffee. There is a nicely equiped fitness center next to Einsteins. The pool is beautiful and clean. It has two slides for the kids. It was a bit chilly for swimming, but the pool was busy anyway. Kids don't know when they are cold as long as they are having fun. One minor point. The mini-fridge in the room is NOT a refrigerator, it is a Chiller. Ours did not work at all until the maintenence guy reset it. It keep things cool, but the sign on it clearly indicates that it would not safely hold dairy products or medicine. Also, this is explained on their website listing. All in all, this was a great place to stay. .
Guest Review: 9 Posted Date: 2012-04-10
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Only drawback the parking
Guest Review: 10 Posted Date: 2012-04-06
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First off they got the room setting wrong, was suppose to be 2 Queen beds but when we got there they only had 1 king for us so to make up for it, he gave me a free parking pass which did not make up for it. Second, the "Ocean View" was the front of the Bagel Store which was not what we were looking forward to. Third, the parking lot was full so we asked  to give it to valet and they wanted to charge us $20 for that. No way!!! Not coming back to this place for sure.
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